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Frequently Asked Questions
This FAQs answer common questions posed from the industry. To facilitate easy reading, the questions are organised based on different groups of stakeholders. It is further categorised into the following sections of related questions for ease of reference.
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FAQ - Other Users
Q1. Can I use Singpass to access CORENET 2.0 Portal? Yes, you can use your Singpass to access CORENET 2.0 Portal without the need to register. Q2. What are the functions that I can use in CORENET 2.0 Portal? You will be able to perform the following functions: • Execute online submissions that need not go through the project life cycle and is a one time direct application • Download the agency correspondence reply • Search and view projects, submissions and correspondences • Perform project and member administration tasks Q3. Do I need to pay to use the CORENET 2.0 Portal? No, the CORENET Portal can be assessed without a fee. However, if you need to digitally sign documents for regulatory approval, you will need to obtain a Netrust Digital Certificate. More information on the purchase of Netrust Digital Certificate is available at https://www.netrust.net/post_faqs/what-do-i-have-to-submit-to-register-for-a-netrust-netid-digital-certificate. Q4. What are the supported browsers to access CORENET 2.0 Portal? The following browsers are supported: • Google Chrome 59 and above • Apple Safari 11 and above • Microsoft Firefox 54 and above • Microsoft Edge 86 and above Q5. Will the CORENET 2.0 Portal support mobile devices? The CORENET 2.0 Portal is built with web responsive features and it will support most of the functions in mobile view. Q6. How can I learn to use CORENET 2.0 Portal? You can refer to the user guides and video tutorials in the Resource Hub. |